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Download Pay Global One User Manual in bahasa Indonesia (PDF)
What is Pay Global One?
Pay Global One is an Australian based company specialized in internet payment processing. Pay Global One provides internet wallet to its member for convenient, safe and easy shopping on internet.
What is “Internet Wallet”?
Internet wallet is a payment facility for transactions done via Internet. Just consider about a physical wallet where you can save money inside and carry it everywhere for shopping. If you do not need to carry too much money in the wallet, you still can return it to be saved in your bank account.
How long the process after I transfered some fund until added into my PG-1 account?
It will takes up to maximum 1 working day before your fund effective. For your convenience, please add enough fund to your internet wallet earlier, especially on weekend or before public holiday.
What is the advantage of PG-1's Internet Wallet compare to any credit-card payment?
Credit-card is a payment facility which has been developed since a century ago and now has been regarded as a standard payment media all around the world. Nevertheless, along with the rapid development of Internet in the past decade, many incidents of credit-card fraud has been risen too. Even the performer of those incidents is not amateur syndicates anymore, but rather concerned with international crime syndicates.
With PG-1's Internet Wallet, you can add funds or request cash-out, and view your transaction history, and even determine your own shopping limit within a month in your profile page.
How secure is it to pay with PG-1's Internet Wallet?
PG-1 adopt the latest and the best encryption technology available today to protect its member's for safer and secure shopping on the net. On the other hand, PG-1's member is expected to keep their own data secret by not giving any account password, V-PIN, email password, or security question to anyone, whoever he/she is. Not any PG-1's customer support or PG-1's merchant deserves the right to ask you for those secret informations.
Why can't I transfer money to another PG-1 member's Internet Wallet?
One of the security issues in payment facilities is concerned with the transfer feature. This feature is as useful as risky to be used. Once a member is careless with his/her authentication information and VPIN, a fraud could misuse this feature to empty the victim's wallet's by moving all the balance to his own balance. Therefore, PG-1's system only allows its customer to shop and pay only to a merchant's wallet (merchant's account).
Do you mean I can't receive a payment nor doing business (selling) with PG-1?
Sure you can. To be able to receive payment, you must have a running webstore and a merchant account internet wallet. Please write your application describing your business, what product you are selling, and a short company profile, then email it to us at
This e-mail address is being protected from spambots, you need JavaScript enabled to view it
.
After shopping and paying, should I fax the transfer receipt or confirm the payment to the merchant?
You don't have to do anything above, because PG-1's payment system will process your payment automatically and integrated with PG-1's merchant. However if you paid in a large sum (more than 1 million IDR), PG-1would send a confirmation email to your mailbox. If you are intending to pay, you can click the link in the email to confirm it, otherwise just ignore it, and it will be expired in 3 days (you're not paying anything).
Is my money in PG-1 secure?
PG-1 is a subsidiary from a well-known payment processor company based in Australia which is serving in payment processing. PG-1 has been trusted well by merchants and e-commerce operators as their online payment gateway.
PG-1 doesn't entice its member with any multi level marketing practices , nor provides service to speculate with their Internet wallet. However, you'll have full access to view your balance, transaction history from your wallet. If you consider that there's a sum of balance which you're not going to use in a short time, you could do a Cash-out Request (request PG-1 to transfer it back to your bank account).
Is Internet Wallet similar to bank saving?
PG-1's Internet wallet is a place to deposit money for payment to PG-1's merchant. PG-1 doesn't offer interests in any form. Neither does your money in your Internet wallet will be appreciated or deprecated by any exchange value because the currency used is the local currency where PG-1 is operating.
Is it possible that my Internet wallet could be emptied by a fraud because the balance can be transferred to a bank account?
The cash balance in your Internet Wallet can only be transferred to the bank account you have registered, rather than any other bank account. However, the process of Cash-out Request is protected by the login process and the VPIN authentication.
Should I pay for Internet wallet's monthly administration fees or transaction fees?
You absolutely don't have to. You don't have to pay for any fee when registering nor shopping.
Can I use Internet wallet for paying in a conventional shop?
Recently we don't have any idea about that. PG-1 will make Internet wallet become the fastest, easiest, and most secure payment in the Internet.
How do I register an Internet wallet?
Please go to registration page or open this address at your browser: https://secure.payglobalone.com/ and then click the link "Register", then follow the instruction step by step.
What is Cash Back or Reward?
Some of PG-1 merchant rewarding their customer with a certain amount or percentage of reward as cash back. In some circumstances, cash bach or reward are real money. You may use your reward to pay the merchandise you buy combined with your cash balance with a certain portion. You may also buy reward and send it to somebody to express your love or appreciation from your internet wallet menu. Please be informed you can not convert reward to cash thus you can not cash out your reward balance.
How to use my reward ?
After you login from a payment window, choose Customize Payment, type in reward amount you wish to use in conjunction with your cash balance for payment and click Pay Customized button. The maximum reward portion you may use in a transaction was displayed below the reward amount field.
How do I check my Reward Balance?
Just login to your internet wallet, click history, then choose Reward from internet wallet type (there are two types of wallet, cash and reward), specify the transaction period you wish to view (max. latest 31 days) and click View History Button
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